Education

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Arizona State University

Master Human Factors Engineering

2017 - 2019  

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Texas Tech University

Bachelor of Arts in Psychology

2012 - 2016 

 

Newman Smith High School

Graduated: June 2012

 

 

Professional Experience​

UXR assistant, Meta Reality Labs (via Rose International)

February 2023 - Current | Redmond, WA 

Collaborated with cross-functional teams to coordinate and design user studies to collect and analyze data on IMU (inertial measurement unit) motion sensors and biosensors in wrist wearables and AR/VR glasses. 

• Designed large scale user studies, collecting and annotating data to train and develop machine learning models. 

• Developed detailed study protocols with software and sensor engineers to capture quality data/signals that represent realistic human behaviors and experiences. 

• Initiated and managed relationships with vendors, negotiating, budgeting and curating SOW’s to specific research needs. 

• Proactively identified and investigated gaps in research to better prioritize research plans and data quality .

• Facilitated relationships between teams and cross-functional partners to share relevant resources/insight, research/data, and collaborate on studies.

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UXR, Google (via Adecco)

March 2020 – February 2022 | Seattle, WA

Conducted rapid UX research (mixed methods) for Google maps navigation and in-vehicle interfaces for OEM clients.

• Conducted rapid UX research for Google maps navigation and in-vehicle interfaces for OEM clients.

• Led, moderated and analyzed usability studies for low emission zones, eco-routes, and toll prices on Google Maps, directly impacting global launch.

• Designed and analyzed labeling surveys to increase comprehension and perceived safety of on-route callouts, informing cycling directions launch.

• Conducted design accessibility assessment for color blindness and mild cognitive impairments. 

• Evaluated developers' experience with an internal tool providing guidance for API to SDK systems design and architecture.

• Partnered with domain UXRs to build a viable method for collecting visual attention and stress metrics on road, in-vehicle, using Tobii Pro and Fitbit.

• Worked closely with stakeholders to provide expert evaluations of human automation interaction in vehicles and foundational research to understand driver information needs across multiple screens.

 

Insurance Producer, Farmers Insurance

2019 – 2020 | Chandler, AZ ​

• Assisting clients with all auto and home insurance needs, including quoting and customer service. 

• Organized and analyzed  the customer relationship management (CRM) database, creating weekly/monthly sales trend reports.

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UX/UI Research Intern, StrongMind       

2018 – 2019 | Chandler, AZ                      

•  Led, moderated and analyzed UX research with online students and teachers.

• Collaborated with cross-functional teams to identify, prioritize, plan, and conduct user experience research for products related to online learning environments. ​

• Facilitated  5-day design sprints in which we rapidly ideate, strategize and prototype a new self-service portal for clients to review online courses for purchase.

• Initiated and integrated UX research methodologies and processes.

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Research Assistant, ASU ADAPT Lab    

2017 – 2019 | Mesa, AZ                              

• Develop, design, and analyze experiments related to the improvement of human-automation interaction.

• Collaborated with a robotics lab to examine physical human-machine coordination (pHMC) in human and human-machine dyads performing physical joint action tasks. 

• Lead and organized the making of a poster presentation for the 2019 Asu Robotics Symposium.

• Assisted in the writing and editing of an interdisciplinary published research paper about ”Quantitative Modeling and Analysis of Reliance in Physical Human-Machine Coordination”

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IT Coordinator, Addus Homecare      

2017 | Frisco, TX                                           

• Collected, analyzed, and validated data through the transition of HR and payroll systems. 

• Assisted employees and clients through the transition. 

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Research Assistant, TTU Cognition and Emotion Lab  

2016 | Lubbock, TX            

• Collected and analyzed data related to the psychophysiological meaning and measurement in media. 

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Research Assistant, TTU Learning and Metacognition Lab

2016 | Lubbock TX    

• Proctored multiple studies. 

• Instructed and watched over participants.